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Shipping Methods &
Rates ¬ |
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We
proudly
use
United
States
Postal
Service's
(USPS)
First
Class
International,
Priority,
Express
and
Global
Priority
mail
services. |
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USPS
provides
Track
&
Confirm
services
for
most
shipping
options,
allowing
customers
to
check
on
the
delivery
status
of
their
item(s). |
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United
States of
America
(including
AA, AE, AK,
AP, AS, FM,
GU, HI, MH,
MP, PR, PW,
VI) |
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USPS
Priority
Mail |
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$5.95
-
$12.951 |
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Commercial
or
Residential
Address |
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Packages
are
delivered
in
an
average
of
2-3
days2
to
any
destination. |
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Delivery
to
all
U.S.
addresses,
including
PO
boxes
and
military
addresses. |
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Online
Tracking
&
Delivery
Confirmation |
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USPS
Express
Mail |
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$27.95
-
$34.951 |
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Commercial
or
Residential
Address |
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Next
day2
delivery
by
noon
or
by
3:00
pm
to
many
destinations. |
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Delivery
to
most
addresses
in
the
United
States
-
including
PO
Boxes
and
military
addresses. |
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Online
Tracking
&
Delivery
Confirmation |
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Canada
or
Mexico |
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USPS
First
Class
International
Mail |
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$11.95
-
$16.951 |
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Commercial
or
Residential
Address
2-7
day
service
depending
on
zip
code. |
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Online
Tracking
NOT
available3 |
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USPS
Global
Priority
Mail |
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$19.95
-
$25.951 |
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Commercial
or
Residential
Address
6-10
day
service. |
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Online
Tracking |
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International |
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USPS
First
Class
International
Mail |
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$15.95
-
$21.951 |
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Commercial
or
Residential
Address
10-15
day
service. |
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Online
Tracking
NOT
available3 |
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USPS
Global
Priority
Mail |
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$22.95
-
$31.951 |
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Commercial
or
Residential
Address
6-10
day
service. |
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Online
Tracking |
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Notes |
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1 |
Rate
depends
on
number
of
items
ordered.
Surcharges
may
apply
based
on
weight/size
of
product. |
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2 |
Delivery
times
as
shown
DO
NOT
include
Production
Time.
Estimated
speed
of
delivery
is
based
on
when
shipment
is
received
and
scanned
by
shipper. |
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3 |
In
accordance
with
the
Shipping
Damage
or
Loss
statement
below,
we
are
not
responsible
for
lost
shipments.
First
Class
International
Mail
Service
does
not
provide
for
shipment
tracking.
Thus,
be
advised
that
while
the
cost
is
less,
you
are
receiving
less
assurance
of
mail
routing. |
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Order Status and
Shipment Tracking
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A Note about
Shipping - Each item
offered is
manufactured upon
order. This ensures
that our products
are fresh when they
arrive at your door.
Due to the fact that
our products are not
sitting on a shelf
gathering dust and
getting old, you can
rest assured that
you will receive
satisfaction long
after the posted
warranty dates. |
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Thus, while our
regular days for
shipping are
Mondays, Wednesdays
and Fridays, it may
take up to a week or
more for you to
actually receive
your order. We
appreciate your
understanding and
are confident that
you will be pleased
with your purchase. |
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Shipping & Tracking
information (not
available for First
Class International
Mail service) will
be sent to the email
of record when a
shipping label is
generated for your
shipment. It may
take up to
twenty-four (24)
hours for tracking
information to show
up on the
USPS Track & Confirm
database. |
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Suggested
Timeframe
and
Methods
of
Order
Status
Inquiry |
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1
Week |
Be
Patient
&
Wait |
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2
Weeks |
Online
Shipping
Inquiry
-
'Click'
Here |
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3
Weeks |
Email
or
Call
-
'Click'
Here |
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We
are
proud
to
be a
small
company
of
honest
people.
Even
though
we
do
our
best,
there
are
rare
instances
where
we
mess
up
on
an
order.
Sorry.
Patience,
understanding
and
cooperation
are
attributes
most
appreciated
from
our
customers.
Thank
You! |
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Shipping Terms ¬ |
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Orders placed on
Saturday, Sunday or
Holidays will be
processed the next
business day.
Shipping Address
provided at Check
Out is the address
we'll ship to. We
are not responsible
for incorrect or
undeliverable
addresses. An
additional Shipping
& Handling payment
will be required
prior to
re-shipment.
With the exception
of First Class
International Mail
service, Tracking
information will be
provided to
customers with valid
email addresses.
Orders must be
placed before 2 PM
(U.S. CST) to be
eligible for same
day shipping.
Not responsible for
delays in delivery
due to weather or
any other
uncontrollable acts.
For those who
observe the
Christmas holiday
and desire their
item(s) to be
received on a timely
basis, we suggest
placing your order
by the second (2nd)
Tuesday of December.
Exact time of
product arrival
cannot be guaranteed
during such a busy
shipping time of the
year. As a "rule of
thumb", unless you
select Next Day
shipping service
(limited
availability-see
chart above), we
recommend ordering
at least 8-10
business days (M-F)
prior to your
event/holiday to
ensure timely
delivery.
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Shipping Damage or
Loss ¬ |
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Despite best efforts
of the Postal
Service™, mail is
occasionally damaged
or lost. Currently,
USPS Express Mail is
the only service
available whereby
claims can be filed
for reimbursement
coverage. |
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'Click' Here to
review the USPS
Customer Guide to
Filing Domestic
Insurance Claims for
USPS Express Mail. |
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While rare, damaged
or lost shipments
occur. We are not
responsible for such
occurrences. As a
reasonable company
that strives to
focus on customer
satisfaction through
quality product and
service, we are
sympathetic in such
cases and have been
successful in
assisting customers
with mutually
agreeable solutions.
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Shipping Green
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As a
group
of
individuals
concerned
with
the
environment
that
embraces
us
all,
we
are
pleased
to
do
what
we
can
to
utilize
shipping
and
packaging
products
that
are
recycled
or
recyclable. |
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To
that
end,
you'll
be
pleased
to
learn
that
most
of
USPS
shipping
items
carry
Cradle
to
Cradle
Certification. |
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This
achievement
is
awarded
to
products
that
pursue
an
innovative
vision
of
ecologically-intelligent
design
that
eliminates
the
concept
of
waste. |
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'Click'
Here
to
learn
more
about
Cradle
to
Cradle
and
the
USPS. |
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Can't find the
information you
need?
Email Customer
Service. |
